We will be closed from 8/18/17 - 8/27/17.
All orders received in this time will be shipped the week of August 28th. Thanks for your patience!

FAQs

Who is the Box of Philly for?
The Box of Philly is the perfect gift for everyone!  Not only is it perfect for those who have moved away, it also makes the perfect welcome gift for those just arriving.


How many items come in the box?
We provide options for you to include 3, 5, or 10 items in the box.


What is included in the box?
To see a complete list of what is offered, go to our Build a Box page. 


Philly is a great beer town!  Do you offer any of the local favorites?
Unfortunately, we cannot ship any alcohol.  However, we may be able to source items such as can cozies, hats and keychains from some of your favorites like Yards or Yuengling.  Use our Suggest an Item page to let us know what you're looking for.


Can I put something specific in the box?
You can completely customize the contents of the box by choosing what to add from our list of items on our Build a Box page.  We also welcome suggestions for items to include in the future!  Just use our Suggest an Item page to send us your suggestions.


How much does it cost?
Price is determined by the number of items you elect to put in the box.  3 items is $25, 5 items is $35 and 10 items is $60. You may also choose to add any of our Premium Items: items that we absolutely love which we would not be able to include without charging a few extra dollars.


How much is shipping?
We keep it simple. Shipping inside the USA and to all US and APO/FPO addresses costs a flat $3.99. To celebrate our Grand Opening, we are currently offering a FREE SHIPPING coupon to customers who sign up for our newsletter. We have lots of ideas for themed and specialty Boxes and we would love to keep you in the loop via our newsletter! Sign up below:




Do you ship worldwide?
Yes! We keep it simple and charge a flat shipping fee depending on the size of your Philly gift box.

  • Little Philly Box: $25
  • Classic Philly Box: $50*
  • Mega Philly Box: $70*
If it's more (and it almost always is), we will pay the difference. We may not be able to ship certain items internationally. If this is the case with an item that you order, we will contact you directly.

*International shipping prices go up drastically after a package weight exceeds 4 pounds. If you choose a Classic Philly or Mega Philly Box and the shipping weight ends up under 4 pounds, we will refund you the difference in shipping cost. :)


How long will it take the box to arrive once I've placed my order?
You'll receive an email once your box has shipped, typically within 72 hours of placing your order.  Orders within the United States should arrive within 3-5 business days after you receive this email.


How do I use coupon codes?
It's easy! On the checkout page, simply look for the "Order Summary" box. If you are on a mobile device, the Order Summary may be towards the bottom of the page, so be sure to scroll down all the way. Simply click on the text, "Have a discount code? Click here to enter it" and enter your code. Below is a screenshot of what to look for:


Can I use an HTTPS version of your website?
Yes! Our HTTPS storefront can be accessed here: https://the-box-of-philly.myshopify.com/. Due to technical limitations through our website platform (Shopify Inc), we cannot host our own SSL Certificate on this domain name.


If you have any other questions feel free to contact us via the form posted below and we will respond as soon as possible.

Get in touch